![]() These negative "reviews" are truly bizarre. Im sure the staff would appreciate it, too. Maybe it will be a better experience for you. So, try smiling and treating the staff like human beings. I would expect that folks need to remember that you get back from people what you give out. ![]() I generally walk out with a spontaneous smile, simply because completing my little transaction at the register is a pleasant, human experience. He and I often shop separately and I have found the staff to be particularly kind and helpful toward him. My son particularly enjoys checking out the toys and such. Its a smaller store, but has a decent bit of stock on hand. We generally stop in to pick up scrips and do a little shopping while were there. Virgin Islands, but the figures haven’t been updated in more than a year.Everyone weve dealt with here is perfectly pleasant and effective. Walgreens says it operates approximately 8,965 drugstores throughout the United States, the District of Columbia, Puerto Rico and the U.S. Vermont regulators had already filed a 40-page complaint that sudden closings were a violation of federal and state professional standards and was “conduct of a character likely to deceive, defraud or harm the public,” the Bennington Banner reported in July. In August, the company responded to complaints by explaining that “there are some instances in which we’ve had to adjust or reduce pharmacy operating hours, as we work to balance staffing and resources to meet the needs of our customers and patients” – but those closings came without warning. The company’s more recent troubles keeping stores open because of labor shortages has led to conflict in Western Massachusetts and elsewhere in New England – and have been occasionally lumped in with alarmist concerns about rampant shoplifting. In recent years Walgreens has announced two waves of planned store closings for a total of around 1,000 locations shuttered. “They’re the greatest, both professionally and personally, and deserve all the business we can give them,” said a Nextdoor user identified as Nancy Brown, referring to Skenderian. Neighbors in online discussions, though, pointed worried customers to locally and family owned pharmacies such as Skenderian Apothecary in Mid-Cambridge and Inman Pharmacy in Inman square. The company website was being updated so customers could be better warned, she said, and people with questions about medications could talk with a Walgreens pharmacist using an online video chat feature. “We apologize for the inconvenience and thank our patients and customers in Cambridge for their patience as we worked to safely reopen our pharmacies.” In such instances, we will direct customers to other nearby Walgreens locations for prescription needs, care and support,” Lathan said. “In communities impacted by staffing shortages, we adjust hours of operation with the goal of creating minimal disruption for customers and patients. ![]() Kris Lathan, a spokesperson for Walgreens, confirmed three closings over September and that they were related to staffing issues related to a national pharmacist shortage. “River Street was closed Tuesday and Thursday last week as well as yesterday, and their IT team hasn’t kept info updated on openings and closures,” Connolly said Monday. The Cambridgeport pharmacy has had at least three previous unexpected closings in the past four weeks, according to residents’ discussions on social media, and CVS locations have been affected as well. ![]() “They are very nice there and are trying their best to fill prescriptions, but I’ve learned to have some extra meds on hand in case they can’t fill my order right away,” an Avon Hill resident said on Nextdoor in early September, referring to the Walgreens in Central Square. Walgreens has another store near Porter Square and in Somerville near Inman Square that has been less affected by shortages, and on Somerville Avenue between Porter and Union squares. The stores are at 625 Massachusetts Ave., Central Square, and 330 River St., Cambridgeport. Instead, it was just more confusion at locations suffering from staffing issues and a nationwide shortage of pharmacists, with some working on-call and shared between locations, Connolly said after speaking with Walgreens representatives. “ Constituents were left in the lurch, with some prescriptions filled but not yet picked up being locked behind the counter,” Connolly said after brief reports that the stores had shut down completely. He talked about the issue Monday with the media. Mike Connolly to consider reporting the issue to state regulators. (Photo: Mike Connolly via Twitter)Įrratic pharmacy operations at two Walgreens shops in Cambridge have been worrying customers, with abrupt, intermittent closings leading state Rep. Mike Connolly talks with a television reporter Monday outside the Walgreens in Central Square.
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